Gilbertsville, PA – (28-Jun-12) ) For a third consecutive year, consumers nationwide have rated Simonton Windows – available regionally from A.D. Moyer Lumber – highest in customer satisfaction in the J.D. Power and Associates 2012 Windows and Patio Doors Satisfaction Study.
"We're especially pleased that we have increased our overall satisfaction ranking among consumers by such a significant margin in 2012," says Mark Savan, president of Simonton Windows. "This unbiased performance indicator demonstrates our commitment to excel in meeting the needs of consumers and our customers.
"Receiving this ranking for the third consecutive year is a milestone for us. Most importantly, it showcases the dedication and loyalty of our associates, our distribution partners and their customers. Remodelers and builders across the country are continuing to deliver Simonton's strong value proposition, enabling us to lead the industry in homeowner satisfaction. We are honored and thankful to be recognized by this premier standard."
Simonton also received the highest ratings in most categories of the study, including operational performance and durability, appearance and design features, warranty, price and ordering and delivery.
During the past three years, Simonton has continually increased its ratings in the study. On a 1,000-point scale, Simonton achieved a score of 810 points in the 2010 study; 818 points in 2011; and 831 in the 2012 study. Furthermore the gap between Simonton and the second ranked company increased more than three-fold this year, from 11 index points in 2011 to 36 points in 2012.
A.D. Moyer Lumber & Hardware, Inc. is a family-owned and operated business with locations in Gilbertsville and Pottstown that has been serving the Tri-County area of Southeastern Pennsylvania with quality building materials since 1939. A.D Moyer continues to be one of the few companies still offering free delivery on most items. Over the decades A.D. Moyer has built a solid reputation as a building-materials leader and generous contributor to area benefits, charities, organizations, and the scholastic and athletic endeavors of the area’s youth. For more information, visit www.admoyer.com or call 610-367-2036.